This policy explains what personal data CSAquatic collects when you browse or shop on csaquatic.com, how we use it and what rights you have under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).

Who we are

CSAquatic is an online aquarium store based in Chaiyaphum, Thailand. You can reach us at info@csaquatic.com.

What data we collect

When you place an order or create an account we collect your name, delivery and billing address, phone number, email address and the details of your order. If you contact us or send a partnership request we keep the information you submit in the form. Our website also records technical data such as your IP address, browser type and the pages you visit.

How we use your data

We use your data to process and deliver orders, take payments, answer your questions, provide support, prevent fraud and spam, and meet legal and tax obligations. We do not sell your personal data.

Cookies

We use essential cookies to keep your shopping cart, remember your language and keep you logged in. We may also use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, but the cart and checkout may not work without essential cookies.

Who we share your data with

We share only what is necessary with delivery couriers, payment providers and our hosting and email providers, who process data on our behalf. We may disclose data when required by law.

How long we keep your data

Order and invoice records are kept as long as required by Thai tax and accounting law. Account details and messages are kept while your account is active or while needed to answer your request, and deleted afterwards.

Your rights

You may request access to your personal data, correction, deletion, restriction or transfer of it, and you may withdraw consent or object to processing at any time. Email info@csaquatic.com and we will respond within 30 days. You may also complain to the Personal Data Protection Committee of Thailand.

Changes to this policy

We may update this policy from time to time. The latest version is always published on this page.